We are committed to providing you the highest level of service. If you are unsatisfied with our service, or have an issue you would like resolved, please login to your account to submit a support ticket. Please allow 24-48 hours for a response to your ticket. At times we may be experiencing a high volume of requests which may delay our response. If your inquiry is urgent, you may contact us by telephone or Live Chat.
Please choose the appropriate topic
Issues regarding abuse or a complaint of our services include, but are not limited to:
child abuse or exploitation
trademark or copyright infringement
Alternately you can mail us at:
101domain GRS Limited
Attn: Legal & Compliance Dept.
4th Floor, International House
3 Harbourmaster Place
Our abuse team will review and investigate all issues received, after confirmation of receipt, for validity and will take appropriate action. We may request more information from you or discuss with our customer to determine the validity of the complaint.
We will respond to your complaint in the order received, usually within 2-3 business days.
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